About Us
Orthoshop was set up to help orthodontic patients obtain the products needed to maintain good oral hygiene whilst wearing fixed appliances. Our products are not normally available in high street shops as they are considered too specialised, with insufficient numbers sold. We are a specialist orthodontic supply company and as such we have sourced the essential items you may require. Our Contact details: Orthoshop 1 Riverside Estate Saltaire West Yorkshire BD17 7DR United Kingdom Email: info@orthoshop.co.uk |
Making A Purchase
Making a purchase could not be easier. Just browse our Cataloge, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, Mastercard, Solo and Maestro (Switch). We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, e- mail or over the Internet. Please note that our minimum order value is £10.00 excluding VAT and Carriage. Prices a) The price of the goods is inclusive of Value Added Tax and all prices are in sterling. b) The prices quoted are subject to alteration without notice and should a change occur after the date of a Customers order then the price ruling at the date of dispatch will be charged. c) Any query on an invoice must be made within 21 days of the invoice date to the company. Cancellation a) We reserve the right to cancel any order, or balance of order, or contract without liability to ourselves, where the supply or delivery of goods is prevented by circumstances outside our control. b) The Customer may not cancel an order after it has been given to the Company except with the Companys agreement. Where special items are cancelled a charge may be made to cover costs already incurred. |
Shipping And Handling
Payment of the Company's goods and services is to be made in full at the time (point) of the order, and should be made in Pounds Sterling. |
Delivery Schedule
Payment can be made by Credit/Debit card or cheque. Please allow 7-10 days for Credit/Debit Card orders and 21 days for orders paid by cheque. |
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges
This website will only give sterling prices with UK VAT. For orders made from the UK or the European Union, 20% VAT is added. Sales to Ireland are subject to VAT @ 23.0%, where applicable. Customers ordering outside the UK will be charged according to the appropriate VAT for their country according to UK and Irish regulations. This will not show as your checkout price! All other orders are VAT free. |
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Website Security Whilst we use reasonable endeavours to protect this website from computer viruses, worms, and Trojan Horses (the "Viruses"), we do not warrant that the website is free from such Viruses and accept no liability for any damage that may result from the transmission of any Viruses via this website or via any files which are available for you to download from the website. Therefore, you are recommended to take all appropriate safeguards before downloading information from the Website. |
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can write to us at Orthoshop 1 Riverside Estate Saltaire West Yorkshire BD17 7DR United Kingdom |
Privacy Policy
We will not disclose buyers information, this will only be used for the purpose of despatching orders and not disclosed to any third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. Visit our Cookie information page. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. GDPR (2018) The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy. Further details can be found on our website. All employees have a duty to protect any personal data they use within the company, both of staff and customers/suppliers/contractors and anyone dealing with the firm. |
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |